Is it Possible to Scale Customized Solutions?

A client came to us with an idea of large-scale customization, and asked us, could it be done? Could the method we utilize at Parallel be multiplied and implemented in a big organization focused on volume or is it impossible to scale a deeply human process?

After some conversation and careful consideration of the various facets of the work we do, the overwhelming answer was no, is not possible at scale, and here are the reasons why.

Challenges in Scaling Human-Centric Processes

Organizations focused on volume rely on efficiencies. This means putting in the least possible input and expecting the most output. At Parallel, we are in the business of people, and our people deserve more than our smallest efforts.

The success metrics for efficiency-driven organizations are often binary and not focused on individuals. We see things like “number of individuals served” or “number of individuals that achieved employment” when that doesn’t tell the whole story of true human success. Telling the whole story of our clients means more than just work, it involves multiple domains across the spectrum of life such as community involvement, sense of self, and living as independently as possible.

The Danger of Generic Solutions

The common use of ANY occupation as a general solution is something we see a lot in programs that don’t use a personal approach. We believe that just any occupation is not a substitute for pursuing what our clients truly want. Pushing people towards an occupation just because it’s available dehumanizes the process. It tells people “What you want doesn’t matter”. Whether that be the world of work, community life, or volunteering. Choice, autonomy, and self-direction have always served our clients best.

A Different Path for Neurodiverse Futures

As parents of neurodiverse children, we know you dream of supporting your kids in creating fulfilling futures. But navigating the transition to adulthood can feel overwhelming, especially when faced with large-scale programs focused on efficiency and generic outcomes.

At Parallel, we believe in a different path. We know that true success for individuals with Neurodiversity requires a deeply personal approach, expert guidance, and unwavering support. That’s why we tailor transition plans that celebrate individual strengths, respect unique aspirations, and empower choice-driven journeys towards meaningful work, fulfilling relationships, and thriving communities.

Your Next Steps with Parallel

If you’re a parent ready to help your child take the next steps on their own unique journey, we would love to hear from you. Our passion is to create personal, human-centered, customized transition plans, one individual at a time.

Parallel International Consulting is an expert Neurodiversity consulting group that works to create strategic plans for the future for invested families seeking to transition their Neurodiverse child to an adulthood of independence, purpose, and dignity. We are based in the United States and work with individuals all over the world. To find out more about how you can start the journey with us, visit or email us at

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